Luminaries account got reset?

Tried to login to luminaries to create a post, I logged in as a new user, lost al my posts and points…

I think I noticed Luminaries being down for a moment. Maybe @arlene.covarrubias can help you out.

@oscar.rottink I appreciate your help as usual. It still astonishes me that a software costing over a thousand annually lacks customer support, leaving me dependent on individuals like you. It’s truly disappointing.

Well I can totally understand that can be annoying especially since it’s not the cheapest software. But since it’s about Luminaries I think Arlene can help you out once it’s daytime around USA, CA.

@mitchell.drion Hi - I just messaged you directly, please check your messages. Thanks!